Privacy Policy
Effective January 1, 2026
Complete Lake Forest Concrete Company, lakeforestconcretecompany.com, hi@lakeforestconcretecompany.com
What this policy covers
Complete Lake Forest Concrete Company is a concrete contractor in Lake Forest, CA. This policy explains what information we collect through this website, how we use it, how long we keep it and what choices you have about it.
It applies to every page of this site, starting with our home page, and to the estimate requests you send us through it. It doesn't cover other websites we link to, which have their own policies.
This policy was last updated in November 2026.
Information you give us
When you ask for an estimate or send a question through our contact page, we collect what you type in. That's usually your name, phone number, email address, the property address and a description of the job, such as a cracked driveway or a new patio.
Our contact form is run by an outside form service, so your entries pass through that service before they reach us. If you call us at (949) 619-8295 or email us, we keep what you tell us so we can follow up on your job.
Please don't send payment card numbers, Social Security numbers or other sensitive details through the form. We don't need them to give you an estimate.
Information collected automatically
Like most websites, ours may collect basic technical information when you visit. This can include your browser type, device type, the pages you viewed, how long you stayed, the site that sent you here and a general location based on your IP address.
We may use analytics tools and cookies for this. Cookies are small files your browser stores so a site can remember your visit and count traffic. We use this information to see which pages people find useful and to keep the site working, not to identify you personally.
You can block or delete cookies in your browser settings. The site will still work, though some features may not remember your choices.
How we use your information
We use the information you give us to answer your request, schedule a visit to your property, prepare your estimate and stay in touch about your job.
We also use it to keep records of the work we do, to meet our legal and tax obligations and to improve this website.
We don't sell your personal information, and we don't share it with other companies for their own marketing.
When we share information
We share information only when it's needed to run the business or do your job. That includes service providers who host this site, process our form or provide analytics, and who are expected to protect the information and use it only for the service they provide us.
We may also share information when the law requires it, to protect our rights or safety, or as part of selling or reorganizing the business.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you, to stand behind our work and to meet tax, legal and record-keeping requirements. When we no longer need them, we delete them or store them so they no longer identify you.
Analytics data is kept for the period set by the tool that collects it and is usually reported in summary form.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep it, for example for tax records on a job we completed.
California residents may have additional rights under state law, including the right to know what information is collected and to request its deletion. We won't treat you differently for asking.
To make a request, reach us through our contact page or call (949) 619-8295. We may need to confirm who you are before we act on it.
Security
We take reasonable steps to protect the information you send us. No website or form is completely secure, though, so we can't promise that information sent online will never be intercepted.
Children's privacy
This website is meant for adults arranging concrete work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. The updated version will be posted on this page with a new date at the top.
Questions or privacy concerns
If you have a question or concern about your information, call us at (949) 619-8295 or send a message through our contact page. We're available Mon–Fri: 6 AM–9 PM and Sat–Sun: 7 AM–9 PM, and we respond within 1 business day.
To learn more about who we are and how we work, visit our About page.